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Can I change my username?

User name can not be changed at this point.

Audience: Everyone

How can I change my email address?

Go to your account dashboard, click the "account" tab, under "account management" go to ''change/validate email''.

Audience: Everyone

How can I change my password?

Go to your account dashboard, click the "account" tab and under "account management" go to ''account security''.

Audience: Everyone

How can I delete my account?

To delete your account go to your account dashboard, click the "account" tab and select "delete my account and personal data", or click here.
Please note it's permanent and there is no option to recover.

Audience: Everyone

How can I reset my password?

You can recover it here.
After inputting your email address of your profile, you will receive an email with a link to create a new password. Make sure to check your spam folder if you don't see it. If you do not receive the email please contact support@xvideos.com from the email associated with your profile.

Audience: Everyone

How can I turn on/off my email notifications?

Go to your account dashboard, click the "Account" tab and select "Change/validate email" in the account management section. There you can setup your notification preferences and options for our news, updates and special offers.

Audience: Everyone

What is 2FA?

2FA is “two factor authentication” meaning that you will use your normal password for a log in and if you enable the 2FA you will receive a confirmation code in your authenticator app to log in to your account, making your account more secure.
To enable the 2FA when logged in go to your account dashboard "account" tab, under "account management" click on ''account security'', or click here
This feature is not obligatory but we suggest to use it for enhanced security.

Audience: Everyone

What is the difference between channel / model / verified / regular account?

These are different types of accounts dependent on the level of engagement you have with XVideos. You can see the benefits of each account type here.

Audience: Everyone

Why is my mini chat disabled or disappeared fully?

You can re-enable mini chat again by clicking on the cogwheel here and selecting "Enable mini chat" in the roll down menu.

Audience: Everyone

Why my chat doesn't work?

It might be due to few factors if your chat doesn't work.
-Check that your Adblock is turned off completely.
-If you are using VPN/PROXY you need to verify your account to be able to use chat.
Please, let us know if you did all the above and your chat still doesn't work.

Audience: Everyone

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